1.0 FTE on a 260 day work calendar
Location: Albany, OR
Competitive salary and benefits package
If you are interested in this position you can:
Apply at https://www.lblesd.k12.or.us/careers/
We are most interested in finding the best candidate for the job; that candidate may be the one who comes from a less traditional background. We would encourage a candidate’s application, even if they don’t believe they meet every one of the qualifications described. If you are unsure whether you meet the qualifications of this position, or how this would be determined, please feel free to contact Human Resources at HR@lblesd.k12.or.us to discuss your application.
ACCOUNTING SPECIALIST- HELP DESK- Technology & Information Services
Classification: Classified 260 day calendar
Reports to: Controller
FLSA Status: Non-Exempt
POSITION OVERVIEW
The Accounting Specialist- Help Desk is part of a K-12 Business Services Team, delivering comprehensive system support to our agency and school districts all over the state of Oregon. As part of this team, the Accounting Specialist will assist K-12 Local Education Agencies (LEAs) in technical accounting issues arising from using School ERP Pro powered by Infinite Visions through various mediums, utilizing the Help Desk ticket system and escalating client problems to higher-level technicians. They provide excellent customer support for School ERP Pro software in alignment with department/client service level agreements.
QUALIFICATIONS
Associate’s degree in accounting, computer science, information technology, or a related field, or equivalent experience.
Bachelor’s degree in accounting preferred.
Experience supporting software users in person or on the phone.
Basic understanding of computer database development and use.
Basic knowledge of generally accepted accounting principles, including accounting processes, general ledger management and financial reporting.
Experience providing accounting-related support, such as assisting users with software-based ledger reconciliation, transactions, or reporting in a large Enterprise Resource Planning (ERP) software.
Demonstrated experience with other software tools, such as Microsoft Office.
Highly developed written and oral communication and public speaking skills.
Demonstrated experience in organization and management of documents, file versions, etc.
Such alternatives to certain above qualifications may apply as deemed appropriate by the Superintendent and/or Board of Directors.
GENERAL INFORMATION
This position has the following expectations and prerequisite abilities.
Promotion of equity and diversity in all settings and understanding and commitment to anti-racists principles.
Maintain a high level of confidentiality in accordance with HIPAA, FERPA and adherence to the competent and ethical educator practices.
Maintain compliance with state and federal laws governing all aspects of our agency including ORS, OAR, IDEA, FOIA, and CIPA.
Exceptional prioritization of tasks, timely completion of work assignments, ability to take the initiative and work independently with minimal supervision.
Demonstrates respectful, flexible and effective teambuilding skills of cooperation, communication and active participation.
Present self and LBL in a professional manner including: in oral and written communication, professional disposition when working with others and maintaining professional dress standards.
Ability to understand and follow oral and written directives, find requested data and present in user-friendly formats for internal and public distribution.
Maintain regular attendance at work. Be punctual in meeting deadlines, attending meetings, and following schedules.
Utilize teleservice platform to provide services to educators, students and district staff as directed.
Ability to lift, carry at least 25 pounds.
Ability to sit for extended periods of time in a work setting.
ESSENTIAL FUNCTIONS
This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, and duties associated with this position. The supervisor of this position may modify this list at any time it’s deemed necessary.
Provide customer support by responding accurately in a timely and effective manner to issues.
Assist districts with accounting-related inquiries within Infinite Visions, including navigation of ledgers, financial transactions, and reporting tools.
Respond to calls and support tickets from district staff needing guidance on accounting processes within Infinite Visions.
Provide user support for general ledger reconciliation, account coding, and financial reporting within the system
Define problems, collect data, establish facts, and draw valid conclusions to resolve or escalate issues.
Document functions and processes related to the use of education software.
Stay current with statewide educational technology initiatives and work closely with stakeholders as they provide targeted professional development to help districts with their data needs.
Troubleshoot, assign, and/or escalate tickets in the agency’s ticketing system.
Develop training curricula and conduct formal training sessions covering assigned applications; conduct informal training as requested; develop recorded video training and software assistance tools.
Develop specifications for small to medium-sized projects.
Organize and write systems documentation aimed at the proper reader levels.
Provide end-user support for the agency, its component districts, and other clients.
SALARY AND BENEFIT INFORMATION
Salary and benefit information shown are based on full-time employment (1.0 FTE) based on the current school year
Placement on the Linn Benton Lincoln ESD Classified salary schedule will be commensurate with applicant’s qualifications, relevant training, and experience
Linn Benton Lincoln ESD will provide an Insurance CAP to assist with health, dental and vision insurance premiums
Employer paid PERS, holidays, sick leave and personal days are also provided
Employer paid Life Insurance 1 x annual salary
Employer paid Basic AD&D and Long Term Disability
May qualify for a Cell Phone/Data Stipend
Health Insurance
Oregon Educators Benefit Board (OEBB) provides insurance to school and education service district employees
Includes medical, dental, vision & prescription insurance
Monthly premium deducted pre-tax
LBLESD contributes a monthly CAP/Pool to help offset insurance cost
Health Savings Accounts for high deductible plans
Flexible Spending Accounts
Carriers offered are:
Moda
Kaiser
Willamette Dental Group
Retirement
PERS – Public Employee Retirement System
For more information visit: pers.state.or.us
LBLESD pays the 6% employee contribution on behalf of each employee
Personal Leave
Up to 24 hours
Sick Leave
Up to 96 hours (prorated based on work calendars less than 260)
Sick Leave Bank
Employees may opt to donate one day of sick leave to become a member of the Sick Leave Bank
Members may request leave from the sick leave bank in the event of a catastrophic illness or injury
Doctor Appointment Leave
Up to 3 hours per month
Professional Development Opportunities
LBLESD hosts a variety of training classes
First Aid/CPR classes offered onsite
Includes workshops and conferences
Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990. Individuals with disabilities may contact Human Resources at 541-812-2624 for additional information and assistance.
Linn Benton Lincoln ESD is an Equal Opportunity/Affirmative Action employer.
Qualifying veterans and disabled veterans may obtain preference by submitting with their completed application a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran's Affairs indicating receipt of a non-service connected pension as verification of eligibility. Disabled Veterans must also submit a copy of their veteran's disability preference letter from the Dept. of Veteran Affairs, unless the information is included in the DD Form 214 or 215.
